Costs & planning
Outsourcing pricing models: per FTE, per transaction and outcome-based
Outsourcing pricing models compared: per FTE, per transaction, per hour and outcome-based, with what drives cost and when each model fits.
Published
Insights & resources
Costs & planning
Compare outsourcing costs, build a business case and prepare your vendor brief with practical tools and benchmarks.
8 resourcesGuides, comparisons & research
Costs & planning resources
Showing 1 to 8 of 8 · Newest published first
- Costs & planning
BPO cost per FTE by country and role in 2026
Compare 10 BPO roles across nine countries in the Actigy BPO monthly cost model. Download the CSV with assumptions, limits and quote checks.
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- Costs & planning
Outsourcing cost per transaction by process in 2026
Actigy BPO benchmarks outsourcing cost per transaction for 2026: per ticket, invoice, claim and KYC file, and when it beats per-FTE pricing.
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- Costs & planning
Outsourcing cost savings in 2026 by function and region
How much outsourcing really saves in 2026 after hidden costs: fully loaded role cost vs hourly rates by function and region, with net savings charts.
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- Costs & planning
Outsourcing cost-to-quality ratio: a better metric than lowest cost
Why the cheapest outsourcing costs more, how to measure the cost-to-quality ratio, and how Actigy BPO optimizes quality per dollar - not the hourly rate.
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- Costs & planning
How much does BPO cost? BPO pricing in 2026
BPO pricing for 2026: hourly rates, cost per FTE, per-transaction fees and setup costs for onshore, nearshore and offshore teams, and what drives each.
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- Costs & planning
Outsourcing Cost Calculator
Free outsourcing cost calculator: compare in-house vs outsourced annual cost and see estimated savings. Adjust roles and cost per role instantly.
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- Costs & planning
Outsourcing RFP Template & Vendor Scorecard
Free RFP template for BPO, IT and call center vendors: 10 sections, pricing schedule, SLA terms and a weighted vendor scorecard you can copy and adapt.
Published
Published by the Actigy BPO Editorial Team. Our provider comparisons rank our company first for their stated scope. These are editorial assessments, not independent ratings. Research articles link to sources and explain their limits.
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