BPO Service

Accounts Payable Outsourcing

Direct answer

Accounts payable outsourcing delegates invoice processing — capture, coding, 3-way matching, approval routing, and payment preparation — to an external team. Actigy BPO runs AP with documented controls, exception handling, and audit-ready records, so invoices are paid accurately and on time without growing your finance headcount.

What Actigy reports

Invoices processedPer cycle, on time
Match rateTracked & improved
ExceptionsResolved within SLA
Duplicate paymentsPrevented

How does accounts payable outsourcing work?

Accounts payable outsourcing moves the high-volume, rules-based AP workflow to a delivery team while approvals and payment release stay with you. Actigy captures invoices, validates and codes them, matches them to purchase orders and receipts, routes them for approval, and prepares clean payment runs.

Exceptions — mismatches, missing POs, duplicate invoices, vendor disputes — are handled to a documented playbook and escalated when needed. You keep the final approval and the bank, and you get a clean, auditable AP ledger and vendor relationships that stay current.

Capabilities included

What Actigy handles

Invoice capture & entry

Invoices captured from email and portals, validated, and entered with coding.

2-way & 3-way matching

Invoices matched to purchase orders and goods receipts to prevent overpayment.

Approval routing

Invoices routed through your approval matrix with status tracking and reminders.

Exception handling

Mismatches, duplicates, and missing POs resolved to a documented playbook.

Payment run preparation

Payment batches prepared for your review and release on the agreed schedule.

Vendor query management

Supplier statements reconciled and vendor queries answered to keep accounts current.

Reporting & accruals

AP aging, accruals, and month-end AP close support with supporting detail.

Who this is for

  • Finance teams processing hundreds or thousands of invoices a month
  • Companies with manual, paper-heavy, or backlog-prone AP
  • Shared-service and procurement teams needing extra delivery capacity
  • Businesses scaling vendor counts faster than their AP headcount
  • Controllers who want stronger AP controls and fewer duplicate payments

Scenarios

Common situations we solve

If any of these sound familiar, outsourcing accounts payable to Actigy is worth a conversation.

Invoices pile up and you're paying late fees.

We process and match invoices on a steady cadence so nothing stalls.

Duplicate and overpayments keep slipping through.

2- and 3-way matching catches them before any payment run.

AP is paper-heavy and approvals stall.

We route invoices through your approval matrix with status tracking.

You're adding vendors faster than AP can keep up.

Capacity scales with invoice volume; you keep payment approval.

Is this the right fit?

When Actigy BPO is a strong fit

  • You have meaningful invoice volume and want a documented, controlled process
  • You want to keep payment approval and bank release in-house
  • You need to clear an AP backlog and then run steady-state
  • Duplicate payments, late fees, or missed discounts are a real cost
  • You want audit-ready AP records and vendor accounts kept current

When Actigy BPO may not be the right fit

  • You only process a handful of invoices a month
  • You want Actigy to hold signing authority and release payments unsupervised
  • You expect a fully automated AP platform purchase rather than an operating team
  • You have no defined approval policy and are unwilling to set one

Why Actigy

Why outsource accounts payable outsourcing to Actigy BPO

Matching that prevents leakage

2-way and 3-way matching stops overpayments, duplicates, and unauthorized spend.

Approvals stay with you

Actigy prepares; you approve and release. Segregation of duties is preserved.

On-time, fewer late fees

Steady throughput and exception playbooks keep invoices moving and discounts captured.

Audit-ready ledger

Every invoice carries documentation, so month-end and audits are straightforward.

Delivery method

How Actigy launches your accounts payable outsourcing team

Every engagement follows the same pilot-first method, adapted to the controls your process requires.

  1. 01

    Process audit

    We map the current workflow, volumes, systems, exceptions, and quality bar so scope and staffing are based on evidence, not guesswork.

  2. 02

    SOP & KPI design

    We document standard operating procedures and define the KPIs and SLAs we will be measured against before anyone touches live work.

  3. 03

    Team selection

    We assemble operators and team leads matched to your domain — finance, clinical, compliance, technical — and your tooling.

  4. 04

    Training & knowledge transfer

    We run structured onboarding against your SOPs, edge cases, and systems, with sign-off before the team carries production volume.

  5. 05

    Pilot

    A controlled pilot validates quality, throughput, and turnaround against the agreed KPIs. We tune the process before scaling.

  6. 06

    Scale

    We ramp the team to full volume with capacity planning, coverage models, and the reporting cadence agreed up front.

  7. 07

    Continuous improvement

    QA sampling, root-cause reviews, and monthly business reviews keep error rates down and throughput predictable over time.

Visibility

What you'll see every month

Outsourcing accounts payable should make quality more visible, not less. Actigy reports on the numbers that matter and reviews them with you on a fixed cadence, so the operation stays accountable. The same discipline applies whether you run lean or at enterprise Logistics & Mobility scale.

  • A QA sample of completed work, scored against the accuracy bar agreed at go-live
  • SLA attainment — turnaround and throughput measured against your targets
  • Volume, backlog, and exception trends, so capacity stays ahead of demand
  • Root-cause notes on any error, with the SOP change made to prevent a repeat
  • A monthly business review with your point of contact and the team lead

Engagement model

How pricing and engagement work

Actigy prices accounts payable on a transparent staffing model tied to scope, volume, and complexity — the cost-to-quality ratio, not an opaque per-transaction markup. Many teams run it alongside accounting outsourcing and payroll outsourcing under one delivery team, with a single point of contact.

Start with a pilot

A scoped, paid pilot proves quality and throughput before you commit to full volume.

Staffing-based pricing

You see the team, the roles, and the cost. Capacity flexes up or down with your volume.

You own the documentation

SOPs and process knowledge stay yours, which keeps switching costs low and cuts key-person risk.

Clean exit and transfer

If you wind the engagement down, Actigy returns current documentation and supports knowledge transfer.

See how Actigy would run your accounts payable operation

Book a consultation and we'll assess scope, complexity, staffing, and delivery cost — then propose a pilot to prove quality before you scale.

Book a BPO Consultation

FAQ

Frequently asked questions

What is accounts payable outsourcing?

Accounts payable outsourcing delegates invoice processing — capture, coding, matching, approval routing, and payment preparation — to an external team, while you keep approval and payment release. Actigy runs AP with documented controls, exception handling, and audit-ready records.

Does Actigy pay our vendors directly?

No. Actigy prepares validated, matched, and approved payment batches for your review; you release payment from your own bank. This preserves segregation of duties and keeps signing authority in-house while removing the manual processing work.

Can Actigy clear an AP backlog?

Yes. A common engagement is to clear a backlog of unprocessed or unmatched invoices to a defined quality bar, then run steady-state AP with documented SOPs so the backlog does not return.

How does outsourcing AP prevent duplicate or overpayments?

Invoices are matched to purchase orders and receipts, checked for duplicates, and routed through your approval matrix before any payment run. Exceptions are held and resolved, which reduces duplicate payments, overpayments, and late fees.

Does Actigy work in our ERP or AP system?

Yes. Actigy operates within your existing ERP or AP tooling and follows your coding and approval rules, so you keep one source of truth and avoid a system migration.

How much does accounts payable outsourcing cost?

Actigy prices accounts payable per FTE — a transparent monthly rate per role, set by the role and your industry, not per invoice or by volume. A Tech Lead owns quality; choose a managed team or staff augmentation. We work in your ERP/AP tools and quote after a short process audit.

Which accounts payable tasks should you outsource?

Good candidates are high-volume, rules-based tasks: invoice capture and coding, 2- and 3-way matching, approval routing, payment-run preparation, and vendor-statement reconciliation. Final payment approval and bank release stay in-house with you.

Outsource the process. Keep control of the outcome.

Tell us what process you want to outsource. Actigy will assess scope, complexity, staffing model, and delivery cost.