Scope a pilot

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Scope a pilot with Actigy BPO

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Direct answer

Tell Actigy BPO which process you want to outsource, the monthly volume and the systems involved. The next step is a scoping call and a written proposal covering roles, quality thresholds and cost. You decide whether to start a paid pilot after reviewing the scope.

Scope a pilot How a pilot works

Next step

How a pilot starts

Start with three steps before committing to a wider rollout.

  1. Scoping call. Agree what the pilot must prove. You describe the process, volumes and systems.
  2. Process audit and written scope. Review the workflow and a written scope with roles, quality thresholds and cost.
  3. Paid pilot, then scale. The pilot usually starts 2 to 4 weeks after the audit. The team scales only after it meets the agreed thresholds.

FAQ

Frequently asked questions

What information should I include?

Describe the process you want to outsource, your current monthly volume, the systems involved, and the quality or compliance bar you need. That gives the scoping team the context to assess complexity, staffing and delivery cost.

How fast will Actigy BPO respond?

Response and launch timing depend on the scope and availability of the relevant team. Include any deadline in your request so the team can assess it. Agree the pilot timeline after the workflow and access requirements are clear.

Does a pilot request commit me to anything?

No. The scoping call assesses fit and scope. Actigy BPO then sends a staffing model, a delivery-cost estimate and a proposed pilot plan, and you decide from there.

Tell us what you want to outsource

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How your inquiry data is handled

Delivery locations, access roles and data-processing terms are agreed for each client. Read the security and data controls.

Visit or write to us

Actigy BPO, Sokolovská 136a, 186 00 Prague, Czech RepublicDelivery teams: Bulgaria, Romania, Poland and Ukraine

Prefer email?

Write to hello@actigy.com with a short description of the process you want to outsource.

Thank you. Your request was received. The team will review the workflow before discussing next steps.
Do not include patient information, passwords, credentials, payment-card data or other sensitive records.

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