Controls by default
Maker-checker review, access restrictions, and segregation of duties on every pay run.
BPO Service
Payroll Outsourcing Services
Direct answer
Payroll outsourcing delegates payroll processing — gross-to-net calculations, payslips, statutory filings, and reconciliations — to an external team. Actigy BPO runs multi-country payroll with maker-checker controls, documented SOPs, and trained operators, giving finance teams accurate, on-time pay runs at a strong cost-to-quality ratio without adding headcount.
What Actigy reports
On-time pay runsTracked per cycle
Payroll accuracyError rate sampled
Query resolutionWithin SLA
ReconciliationCompleted each close
What is payroll outsourcing and how does it work?
Payroll outsourcing — sometimes called managed payroll or payroll outsourcing services — means a specialist provider runs your recurring payroll operation while your team keeps control of policy, approvals, and funding. You define pay rules, approval thresholds, and the pay calendar; Actigy executes the processing, documentation, and employee queries against them.
In practice, Actigy receives inputs (hours, changes, new hires, leavers), runs gross-to-net calculations, prepares payslips, supports statutory filings and remittances, reconciles to your general ledger, and answers payroll queries. Every cycle follows a documented SOP with a maker-checker review before sign-off.
Capabilities included
What Actigy handles
Gross-to-net processing
Earnings, deductions, taxes, and net pay calculated to your pay rules each cycle.
Payslips & distribution
Payslip generation and secure distribution on the agreed schedule and format.
Statutory filings support
Preparation and submission support for tax and social contribution filings and remittances.
Change & lifecycle processing
New hires, leavers, promotions, and pay changes processed with an audit trail.
Reconciliation & GL postings
Payroll reconciled to the GL with journal entries and variance checks.
Employee query handling
Tier-1 payroll queries answered within SLA, with escalation paths documented.
Off-cycle & bonus runs
Bonuses, corrections, and off-cycle payments handled with the same controls.
Multi-country coordination
A single point of delivery coordinating local rules across the countries you operate in.
Who this is for
- CFOs and finance leaders scaling payroll across multiple entities or countries
- HR teams spending too much time on manual, error-prone pay runs
- Companies expanding internationally that need consistent payroll execution
- PEOs, EORs, and accounting firms that need additional delivery capacity
- Businesses with seasonal or variable headcount and fluctuating volume
Scenarios
Common situations we solve
If any of these sound familiar, outsourcing payroll to Actigy is worth a conversation.
You're expanding into a new country and need compliant payroll fast.
Actigy stands up multi-country payroll to local rules with maker-checker controls.
Your current provider keeps missing pay-run deadlines.
We run a documented pay calendar with reconciliations, so pay lands on time every cycle.
Payroll lives in one person's head — and they're leaving.
We document the process into SOPs you own, removing key-person risk.
Headcount swings with the seasons and fixed payroll staff is inefficient.
Capacity flexes up and down with your volume.
Is this the right fit?
When Actigy BPO is a strong fit
- You run multi-entity or multi-country payroll and want one delivery team
- You need audit-ready records, controls, and segregation of duties
- You want to keep payroll policy in-house but offload execution
- Your volume rises and falls and fixed payroll headcount is inefficient
- You are replacing a provider that misses deadlines or lacks documentation
When Actigy BPO may not be the right fit
- You want to buy self-serve payroll software — Actigy runs the process, it does not sell a SaaS product
- You are a single-employee microbusiness where outsourcing overhead is not justified
- You need a legal employer-of-record; Actigy provides processing and partners for EOR
- You expect zero-touch automation with no exception handling or human review
Why Actigy
Why outsource payroll outsourcing to Actigy BPO
Accuracy you can audit
Reconciliations and variance checks catch errors before pay is released, with a documented trail.
Built to cross borders
One coordinated team handles local pay rules across the countries you operate in.
Transparent staffing cost
Priced on a clear staffing model and cost-to-quality ratio, not an opaque per-payslip markup.
Delivery method
How Actigy launches your payroll outsourcing team
Every engagement follows the same pilot-first method, adapted to the controls your process requires.
- 01
Process audit
We map the current workflow, volumes, systems, exceptions, and quality bar so scope and staffing are based on evidence, not guesswork.
- 02
SOP & KPI design
We document standard operating procedures and define the KPIs and SLAs we will be measured against before anyone touches live work.
- 03
Team selection
We assemble operators and team leads matched to your domain — finance, clinical, compliance, technical — and your tooling.
- 04
Training & knowledge transfer
We run structured onboarding against your SOPs, edge cases, and systems, with sign-off before the team carries production volume.
- 05
Pilot
A controlled pilot validates quality, throughput, and turnaround against the agreed KPIs. We tune the process before scaling.
- 06
Scale
We ramp the team to full volume with capacity planning, coverage models, and the reporting cadence agreed up front.
- 07
Continuous improvement
QA sampling, root-cause reviews, and monthly business reviews keep error rates down and throughput predictable over time.
Related services and industries
Services
Industries
Resources
Visibility
What you'll see every month
Outsourcing payroll should make quality more visible, not less. Actigy reports on the numbers that matter and reviews them with you on a fixed cadence, so the operation stays accountable. The same discipline applies whether you run lean or at enterprise Finance & Fintech scale.
- A QA sample of completed work, scored against the accuracy bar agreed at go-live
- SLA attainment — turnaround and throughput measured against your targets
- Volume, backlog, and exception trends, so capacity stays ahead of demand
- Root-cause notes on any error, with the SOP change made to prevent a repeat
- A monthly business review with your point of contact and the team lead
Engagement model
How pricing and engagement work
Actigy prices payroll on a transparent staffing model tied to scope, volume, and complexity — the cost-to-quality ratio, not an opaque per-transaction markup. Many teams run it alongside accounting outsourcing and accounts payable outsourcing under one delivery team, with a single point of contact.
Start with a pilot
A scoped, paid pilot proves quality and throughput before you commit to full volume.
Staffing-based pricing
You see the team, the roles, and the cost. Capacity flexes up or down with your volume.
You own the documentation
SOPs and process knowledge stay yours, which keeps switching costs low and cuts key-person risk.
Clean exit and transfer
If you wind the engagement down, Actigy returns current documentation and supports knowledge transfer.
See how Actigy would run your payroll operation
Book a consultation and we'll assess scope, complexity, staffing, and delivery cost — then propose a pilot to prove quality before you scale.
FAQ
Frequently asked questions
What is payroll outsourcing?
Payroll outsourcing is delegating the execution of payroll — calculations, payslips, filings, and reconciliations — to a specialist provider while your team retains control of pay policy, approvals, and funding. Actigy runs the operation to your rules with documented SOPs and maker-checker controls.
Is outsourced payroll data secure?
Actigy runs payroll with restricted access, segregation of duties, and audit-ready logging. Operators work to your security requirements and only access the data needed for their role. Data handling expectations are agreed before go-live and reviewed in monthly business reviews.
Can Actigy handle multi-country payroll?
Yes. Actigy coordinates payroll across multiple entities and countries through a single delivery team, applying the local rules for each. This gives finance leaders one point of contact and consistent documentation instead of managing several disconnected vendors.
Does Actigy replace our payroll software?
No. Actigy operates within your existing payroll and HR systems rather than replacing them. If you do not have a system, Actigy can recommend options, but the service is process execution and controls — not a software license.
How does Actigy ensure payroll accuracy?
Every cycle runs through a documented SOP with a maker-checker review, reconciliations to the general ledger, and variance checks before sign-off. Errors are root-caused and the SOP updated so the same issue does not recur.
How fast can payroll onboarding happen?
After a process audit, a single-country payroll with clean inputs can typically pilot within a few weeks; multi-country scopes take longer because of local rules and parallel runs. Actigy commits to a realistic timeline after reviewing your setup.
How much does payroll outsourcing cost?
Actigy prices payroll per FTE — a transparent monthly rate per role, set by the role and your industry, not per payslip or by volume. Every team includes a Tech Lead for quality, and you can run a fully managed team or staff augmentation. We adapt to your payroll and HR tools and quote after a short process audit.
Should you outsource payroll?
Outsourcing payroll makes sense when pay runs are manual, multi-country, or error-prone, or when payroll headcount is hard to justify. It is less useful for a single-employee business. Actigy keeps payroll policy and approvals with you and executes the processing.
Outsource the process. Keep control of the outcome.
Tell us what process you want to outsource. Actigy will assess scope, complexity, staffing model, and delivery cost.