Finance and accounting outsourcing services run by one managed team
Connect transaction work, reconciliations, close and payroll under one delivery plan. Keep your approval owners and financial controls.
Actigy BPO provides finance and accounting outsourcing through nearshore business process outsourcing (BPO) teams in Bulgaria, Romania, Poland and Ukraine. One managed team runs accounts payable (AP), accounts receivable (AR), reconciliation, close support and payroll. A process audit and paid pilot establish the scope. Your finance lead retains accounting policy, approvals and final sign-off.
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Key takeaways
The team links the agreed finance work through one control map and a shared close calendar.
- Actigy BPO delivers from teams in Bulgaria, Romania, Poland and Ukraine.
- Every Actigy BPO engagement starts with a process audit and a paid pilot.
- Each workstream retains its source records, review standard and approval owner.
- Finance operations do not transfer policy, statutory filing or authority to move money.
- A shared work plan differs from hiring one bookkeeper or buying accounting software.
Finance operations at a glance
Actigy BPO agrees the processes, entities, handoffs and acceptance evidence before transferring work.
| Field | Scope |
|---|---|
| Service | Agreed transaction, reconciliation, close, payroll and reporting workstreams. |
| Buyer | Finance leaders and teams that need linked, repeat finance work. |
| Delivery | Bulgaria, Romania, Poland and Ukraine. |
| Coverage | Business hours to 24/7, set for each engagement and review schedule. |
| Pricing | Monthly role-based full-time equivalent (FTE) rates after scope review. |
| Start | Process audit and paid pilot, with access, training and acceptance criteria agreed. |
Finance and accounting outsourcing: function map
Actigy BPO links the scoped workstreams. Each retains its own permissions, reviewer and exception route; the map separates preparation from client decisions.
| Workstream | Work to prepare | Client retains |
|---|---|---|
| Accounts payable outsourcing | Invoice capture, matching, approval routing and draft payment batches. | Exception approval and payment release. |
| Procure-to-pay outsourcing | Requisition checks, order changes, vendor records and receipt follow-up. | Purchase decisions, vendor acceptance and commercial terms. |
| Accounts receivable outsourcing | Billing records, cash application, reminders and exception tracking. | Credit limits, write-offs and legal debt claims. |
| Account reconciliation services | Bank, card, intercompany and balance sheet schedules with evidence. | Adjusting-entry approval and account sign-off. |
| Accounting outsourcing | Books, journals, close schedules and management reports. | Accounting policy and financial-statement sign-off. |
| Payroll outsourcing | Agreed payroll calculations, records and reconciliations. | Payroll approval, payment release and statutory filing. |
Actigy BPO provides offshore accounting for CPA firms for white-label books and close preparation under the firm's review. Use outsourced controller services for a defined review and reporting workload. Your finance lead retains journal approval and financial-statement sign-off in either scope.
Which tasks should a team outsource in finance operations?
Actigy BPO starts with one process that has clear records and an available client reviewer. Invoice checks, cash application or reconciliation preparation can form that first scope. Transfer related processes only after their handoffs work. Tax returns, statutory filings and audit opinions remain outside this service.
Connect transactions to close and cash reporting
Actigy BPO maps finance and accounting (F&A) handoffs by source system, required records, cutoff and next owner.
Record-to-report handoffs
Actigy BPO prepares entries, account schedules, proposed adjustments and reporting packs in the agreed sequence. The client reviews balances and approves entries before financial-statement sign-off. An unresolved reconciliation remains visible in the close log. Preparing a report does not establish that its accounts have passed client review.
Order-to-cash handoffs
Actigy BPO connects agreed billing, receipt matching, cash application and reminder tasks. Disputed invoices retain their cause, owner and next step. Sales and finance owners keep pricing, credit limits and write-offs. Legal debt recovery is outside the team's authority.
Use back-office outsourcing for connected records and document queues. Insurers can review insurance BPO services for policy and claims handoffs. Those links extend the process map; they do not transfer the right to approve funds.
How Actigy BPO runs a finance pilot
Actigy BPO tests one process or entity before transferring more finance work. The client owns the standard operating procedure (SOP) and accepts the pilot results. The control map identifies who prepares, reviews and approves each output.
- Map the work. Record volumes, entities, systems, source quality and recurring exceptions.
- Assign authority. Name reviewers, approval limits and payment signers.
- Prepare the procedure. Define checks, quality assurance (QA), handoffs and reporting.
- Train the team. Confirm access and test work against the agreed checklist.
- Run the paid pilot. Check quality, open items and timing against agreed limits.
- Approve expansion. Add processes only after the client accepts the tested workflow.
- Review delivery. Track defects, repeat causes and agreed procedure changes.
Actigy BPO's anonymized SaaS case used a 10% volume slice and transferred AP and reconciliation work in 24 days (Actigy BPO-reported). Those are case-specific details, not standard launch promises. The case does not establish delivered payroll or AR. Read the SaaS AP and close case study and the delivery method.
Measure benefits without hiding retained work
Actigy BPO agrees key performance indicator (KPI) definitions before the pilot. Compare quality and client review time across like-for-like work and periods.
| Measure | Definition to agree |
|---|---|
| Processing cost | Included work and client review costs divided by like-for-like items. |
| Close timing | Business days from the agreed cutoff to client-approved close, with open items identified. |
| Accuracy | Reviewed items meeting the checklist divided by reviewed items, with the sample stated. |
| Backlog | Open records grouped by age, cause, workstream and owner. |
| Review readiness | Outputs with the agreed records when first submitted to the client. |
Actigy BPO reviews service levels, defects and repeat exceptions monthly. A faster draft is not necessarily a faster approved close. Agree staffing and controls before adding entities or work.
Controls, data access and client decisions
Actigy BPO separates record preparation, QA, approval and payment permissions. Missing documents and disputed balances enter an exception queue. Vendor changes follow the client's verification rules. Operators do not resolve a control gap by approving their own work.
The client keeps policy, credit limits, write-offs, journal approvals, financial-statement sign-off and payment release. Licensed advice, tax return preparation, statutory filing and audit opinions remain outside the scope. Working papers can support your auditor's requests without making the team your auditor.
Actigy BPO works in the client's tools, with access limited to the systems the client approves. The team follows your chart of accounts and close calendar. Logs, retention rules and approved data locations belong in the written scope. Review the data-processing terms before access begins.
Actigy BPO uses ISO 9001-aligned quality management. Aligned, not certified. The delivery model uses SOC 2-aligned controls: role-based access, logging and segregation of duties. Aligned, not audited.
Automation runs only where the written scope approves it, with human review of exceptions. Existing accounting and payroll tools remain client-owned. The service does not require a platform migration or remove the need for qualified client review.
Coverage, pricing and total cost
Actigy BPO teams in Central and Eastern Europe cover the full UK business day and the US morning. The written scope sets hours around close reviews, payroll cutoffs and payment preparation. Later shifts and 24/7 cover require an agreed staffing and escalation plan.
Delivery includes EU hubs in Bulgaria, Romania and Poland, and Ukraine. Ukraine is outside the EU. The written scope names work locations, subprocessors and any transfer terms.
Actigy BPO prices most services per full-time equivalent (FTE) by role and sends a written quote after the process audit. Processes, entity count, transaction volume, exceptions and review needs determine staffing. Compare supervision, training, transition and retained client work on the same scope. The BPO cost guide explains cost drivers; the cost calculator supports an initial estimate, not a binding quote.
Finance and accounting outsourcing companies in Europe: what should you compare?
Actigy BPO defines locations, process owners and review evidence in the written scope. Ask each provider to show the same information. Compare access controls, correction duties, time-zone coverage, retained approvals and exit documentation. For an existing internal centre, review shared services vs outsourcing before choosing an operating model.
Compare finance delivery models
Actigy BPO offers managed operations and client-directed outstaffing. Choose accounting and finance staff augmentation when your finance manager will assign tasks and review preparation. Choose this managed service when a provider lead must run the agreed finance queues. The table compares managed delivery with internal and externally staffed alternatives.
| Decision | Actigy BPO managed team | In-house team | Freelancer or staffing agency |
|---|---|---|---|
| Daily management | Team lead manages the agreed processes. | Your finance manager assigns work. | Confirm who manages daily tasks. |
| Procedure ownership | The client owns the agreed procedures. | Your team owns and maintains procedures. | Confirm ownership and update duties in the contract. |
| Quality checks | Agreed checks, sampling and team-lead reporting. | Your reviewers apply internal checks. | Confirm who reviews work and corrects defects. |
| Authority and access | Approved roles; client keeps financial approvals. | Internal authority matrix and access policy. | Verify permissions and review responsibilities. |
| Coverage and scale | Agreed staffing; expansion after pilot acceptance. | Internal hiring, training and leave cover. | Contract availability and replacement terms. |
| Typical start | Process audit, readiness checks and a paid pilot. | Internal recruitment and training schedule. | Contracted availability and onboarding plan. |
| Pricing model | Written FTE quote by role. | Employment, tools and retained management costs. | Contract rate and supervision costs. |
| Exit and handover | Client-owned records and current open-item notes. | Internal knowledge transfer and access changes. | Check notice, file return and handover duties. |
Actigy BPO finance evidence
Actigy BPO publishes the following engagements separately. Their results describe different clients, tasks and review methods. Neither establishes a universal result across payroll, AR or a complete finance function.
SaaS AP and close support
Actigy BPO cut invoice processing cost by 65% and shortened close from 10 to 6 business days in the SaaS engagement. Reconciliation accuracy reached 99.9% (Actigy BPO-reported). The AP and close evidence describes one lead, one senior QA specialist and four associates.
The senior QA specialist reviewed every transaction over $5,000 and a random 20% of standard transactions (Actigy BPO-reported). Those are case-specific checks, not default review thresholds for another client.
Actigy BPO-reported, anonymized, not independently audited. Results depend on scope.
Enterprise accounts payable
Actigy BPO's separate enterprise AP engagement reported a cost per invoice of $3.10 and 75% touchless line-item matching (Actigy BPO-reported). The client retained treasury ownership and payment release. Read the enterprise AP case study for the baseline, workflow and measured scope.
Based on a real engagement. The client is anonymized and some operational details are generalized to protect confidentiality; the metrics reflect the engagement as delivered.
When Actigy BPO fits
Actigy BPO fits firms, finance teams and multi-entity groups with linked queues and available client reviewers. Define records and authority for each process.
When does F&A BPO fit mid-size companies?
Actigy BPO fits when transaction work consumes time needed for review and planning. A clear scope can link payables, reconciliation and close without replacing the finance lead. Start with the process that has a clear owner and clear pass criteria.
Actigy BPO is not the right fit when you need tax filing, statutory audit or delegated authority to approve financial statements. Occasional bookkeeping and software-only purchases need a different arrangement. Scoped white-label accounting work retains client professional sign-off, filing and financial approvals.
Finance and accounting outsourcing FAQ
Actigy BPO agrees each workstream before the client transfers recurring finance operations.
What is finance and accounting outsourcing?
Finance and accounting outsourcing assigns recurring finance operations to an external team under the client's controls. Actigy BPO provides agreed AP, AR, reconciliation, close, payroll and reporting workstreams. One delivery plan links their records, cutoffs and error routes.
Your finance lead retains policy and final sign-off. The engagement defines which processes it includes rather than assuming every finance task transfers. A process audit and paid pilot test that boundary.
Which finance processes should be outsourced first?
Actigy BPO starts with a bounded process that has usable source records, an available reviewer and clear pass criteria. AP checks, reconciliation preparation or a defined close workload can provide that starting point. Review recurring delays and error causes before choosing.
The paid pilot tests quality and effort on the selected scope. Add another process only after its handoff and approval route work. An older backlog needs its own plan.
What stays with the CFO's team?
Actigy BPO leaves accounting policy, journal approvals, credit limits, write-offs and financial-statement sign-off with the client's finance leadership. Authorized client signers approve and release payments. Operators prepare records, schedules and proposed adjustments under the agreed procedure.
The team does not replace licensed advice, tax filing or statutory audit. Your finance lead also approves access changes and new workstreams. The control map records these boundaries for every included process.
How do you compare finance and accounting outsourcing companies?
Actigy BPO defines the work, review owners, locations and price basis before a pilot. Compare providers against the same transaction types and retained client work. Ask for an approval map, an example evidence pack, exception reporting and exit documentation.
Review access and data-processing terms before transferring records. A headline rate does not establish total cost or accuracy. Evaluate the pilot using agreed measures rather than another client's case results.
How is finance and accounting outsourcing priced?
Actigy BPO quotes most finance work per FTE by role after the process audit. The proposal reflects processes, entities, volume, exceptions, review needs and coverage. Check the cost of leadership, QA, training and transition alongside operating roles.
Include your retained approval and review time when comparing models. Your finance lead keeps oversight under managed delivery and outstaffing. The paid pilot tests workload before you add more work or staff.
Page updates
Actigy BPO updated this finance guide on October 5, 2026, with task ownership, evidence and buyer questions.
Scope a pilot
What happens next
The team reviews the workflow before proposing a written scope. You decide whether to start a paid pilot after reviewing it.