Resources
Outsourcing Resources, Tools & Templates
Direct answer
Free tools and guides for evaluating and running business process outsourcing: an outsourcing cost calculator, an RFP template and vendor scorecard, a 50-term glossary, and plain-English guides to choosing a BPO company.
Free tools & templates
Tools you can use today
Outsourcing Cost CalculatorEstimate in-house vs outsourced annual cost and your savings in seconds.
RFP Template & Vendor ScorecardA 10-section RFP outline and a weighted scorecard to compare BPO vendors.
BPO & Outsourcing Glossary50+ outsourcing terms defined in plain English, from SLA to order to cash.AI in Customer Service & BPO Statistics50+ sourced 2026 stats on the BPO market and AI in customer service.How much does BPO cost?Pricing models, illustrative ranges, and what drives the cost.
Outsource the process. Keep control of the outcome.
Tell us what process you want to outsource. Actigy will assess scope, complexity, staffing model, and delivery cost.