BPO Service

QA Outsourcing Services

Direct answer

QA outsourcing delegates software testing — manual and exploratory testing, test-case execution, regression cycles, and defect reporting — to a trained team that works inside your sprints and tools. Actigy BPO provides reliable QA execution with clear defect documentation and coverage tracking, helping teams ship on schedule at a strong cost-to-quality ratio.

What Actigy reports

Test coverageTracked per release
Defects foundBefore production
Escaped defectsReduced
Regression cycle timePredictable

What does QA outsourcing cover?

QA outsourcing — also called software testing services — gives product and engineering teams dedicated testing capacity that plugs into their existing process. Actigy designs and executes test cases, runs exploratory and regression testing, validates fixes, and logs clear, reproducible defects in your tracker.

Testers work to your acceptance criteria, definition of done, and release cadence, and join sprint ceremonies as needed. Coverage and defect trends are tracked so quality is visible. Where useful, Actigy supports test automation, but the core is dependable, well-documented QA execution.

Capabilities included

What Actigy handles

Test case design & execution

Test cases written from requirements and executed against each build.

Exploratory testing

Unscripted testing to find issues that scripted cases miss.

Regression cycles

Regression suites executed each release to catch reintroduced defects.

Defect reporting & retest

Clear, reproducible defects logged in your tracker and retested after fixes.

Cross-browser & device

Validation across the browsers, devices, and OS versions your users run.

Release smoke testing

Pre-release smoke and sanity checks to protect production deployments.

Automation support

Support for maintaining and extending automated test coverage where it pays off.

Who this is for

  • SaaS and software teams shipping on a sprint cadence
  • Product teams without dedicated QA capacity
  • Engineering leaders who need regression coverage every release
  • Companies launching across many browsers and devices
  • Teams with quality issues slipping into production

Scenarios

Common situations we solve

If any of these sound familiar, outsourcing QA to Actigy is worth a conversation.

Regression coverage slips under release pressure.

We run regression every cycle so quality isn't optional.

Developers test their own work and bugs escape.

Independent QA catches them with reproducible defects.

You need to scale QA for a big launch.

We add testing capacity for the peak, then scale back.

You're shipping across many browsers and devices.

We validate across the matrix your users run.

Is this the right fit?

When Actigy BPO is a strong fit

  • You need consistent regression coverage every release
  • Developers are testing their own work and quality is slipping
  • You want clear, reproducible defects in your tracker
  • You need to scale QA for launches without permanent hiring
  • You want coverage and defect-trend visibility

When Actigy BPO may not be the right fit

  • You only need a senior automation architect to design a framework from scratch
  • Your product requires certified safety-critical test attestation
  • You have no requirements or acceptance criteria to test against
  • Testing volume is too small to justify a managed QA team

Why Actigy

Why outsource qa outsourcing to Actigy BPO

Coverage every release

Regression and smoke testing run each cycle so quality does not depend on schedule pressure.

Defects you can act on

Clear reproduction steps and evidence make every defect fast for engineers to fix.

Scales with releases

Add testing capacity for launches and peak periods without permanent hiring.

Quality made visible

Coverage and defect trends are tracked and reported, so quality is measurable.

Delivery method

How Actigy launches your qa outsourcing team

Every engagement follows the same pilot-first method, adapted to the controls your process requires.

  1. 01

    Process audit

    We map the current workflow, volumes, systems, exceptions, and quality bar so scope and staffing are based on evidence, not guesswork.

  2. 02

    SOP & KPI design

    We document standard operating procedures and define the KPIs and SLAs we will be measured against before anyone touches live work.

  3. 03

    Team selection

    We assemble operators and team leads matched to your domain — finance, clinical, compliance, technical — and your tooling.

  4. 04

    Training & knowledge transfer

    We run structured onboarding against your SOPs, edge cases, and systems, with sign-off before the team carries production volume.

  5. 05

    Pilot

    A controlled pilot validates quality, throughput, and turnaround against the agreed KPIs. We tune the process before scaling.

  6. 06

    Scale

    We ramp the team to full volume with capacity planning, coverage models, and the reporting cadence agreed up front.

  7. 07

    Continuous improvement

    QA sampling, root-cause reviews, and monthly business reviews keep error rates down and throughput predictable over time.

Visibility

What you'll see every month

Outsourcing software QA should make quality more visible, not less. Actigy reports on the numbers that matter and reviews them with you on a fixed cadence, so the operation stays accountable. The same discipline applies whether you run lean or at enterprise SaaS & Software scale.

  • A QA sample of completed work, scored against the accuracy bar agreed at go-live
  • SLA attainment — turnaround and throughput measured against your targets
  • Volume, backlog, and exception trends, so capacity stays ahead of demand
  • Root-cause notes on any error, with the SOP change made to prevent a repeat
  • A monthly business review with your point of contact and the team lead

Engagement model

How pricing and engagement work

Actigy prices software QA on a transparent staffing model tied to scope, volume, and complexity — the cost-to-quality ratio, not an opaque per-transaction markup. Many teams run it alongside technical support outsourcing and it outsourcing under one delivery team, with a single point of contact.

Start with a pilot

A scoped, paid pilot proves quality and throughput before you commit to full volume.

Staffing-based pricing

You see the team, the roles, and the cost. Capacity flexes up or down with your volume.

You own the documentation

SOPs and process knowledge stay yours, which keeps switching costs low and cuts key-person risk.

Clean exit and transfer

If you wind the engagement down, Actigy returns current documentation and supports knowledge transfer.

See how Actigy would run your QA operation

Book a consultation and we'll assess scope, complexity, staffing, and delivery cost — then propose a pilot to prove quality before you scale.

Book a BPO Consultation

FAQ

Frequently asked questions

What is QA outsourcing?

QA outsourcing delegates software testing — manual and exploratory testing, test-case execution, regression cycles, and defect reporting — to a trained team that works inside your sprints and tools. Actigy provides dependable QA execution with clear defect documentation and coverage tracking.

Does Actigy do manual or automated testing?

The core service is manual and exploratory QA execution and regression testing, which covers most teams' immediate needs. Actigy also supports maintaining and extending automated tests where automation pays off, but it does not require you to have automation in place first.

How does Actigy integrate with our process?

Testers work to your acceptance criteria and definition of done, log defects in your tracker, and join sprint ceremonies as needed. The team plugs into your existing cadence rather than imposing a separate process.

Can Actigy scale QA for a launch?

Yes. QA capacity can scale up for launches, major releases, or seasonal peaks and then return to steady-state, so you get coverage when it matters most without permanent headcount.

How is QA quality and coverage measured?

Actigy tracks test coverage per release, defects found before production, escaped-defect trends, and regression cycle time, and reports them so quality is visible and improving rather than assumed.

How much does QA outsourcing cost?

Actigy prices QA per FTE — a transparent monthly rate per tester, set by the role and your industry, not per test or per project. A Tech Lead owns quality; choose a managed team or staff augmentation. We work in your trackers and CI and quote after a short process audit.

Should you outsource QA testing?

Outsourcing QA helps when developers are testing their own work, regression coverage slips under deadline pressure, or you need to scale for a launch. It is less suitable if you only need a single senior automation architect to design a framework.

Outsource the process. Keep control of the outcome.

Tell us what process you want to outsource. Actigy will assess scope, complexity, staffing model, and delivery cost.