Who we fit
Actigy for SaaS QA & support teams
Direct answer
Actigy is a strong fit for SaaS and software teams that need QA, technical support, and data operations that scale with product and release cycles — so senior engineers stay on product. We run manual and regression QA, tiered technical support, service desk, and AI data operations inside your tools, with a Tech Lead accountable for quality, while your team keeps product, architecture, and release decisions.
What you’re accountable for
What saas qa & support teams deal with
- Senior engineers are stuck on regression QA and triage
- Support volume scales faster than you can hire
- Release cycles need QA capacity that flexes with sprints
- You need measured quality, not just more bodies
- You want to keep product and architecture decisions in-house
How Actigy fits
What Actigy runs for you
Is Actigy the right fit?
When Actigy is a strong fit
- You want senior engineers off repetitive QA and triage
- Support or QA volume scales with product and releases
- You want a Tech Lead accountable for the quality bar
- You want to keep product and architecture decisions in-house
When Actigy may not be the fit
- You want a testing tool or platform rather than an operations team
- You expect Actigy to own product or architecture decisions
Proof
In an anonymized AI data-operations engagement, Actigy delivered 1.5M+ annotations at 99.92% precision and 10x throughput, keeping client engineers on model work.
FAQ
Questions from saas qa & support teams
Can Actigy QA scale with our sprints?
Yes. Actigy provides manual, exploratory, and regression QA that flexes with your sprint and release cadence, integrated with your tooling, with a Tech Lead accountable for the quality bar.
Will outsourcing QA slow our engineers down?
The opposite is the goal: Actigy takes regression, triage, and data operations off your senior engineers so they stay on product, while quality is measured and reported.
Who keeps product and architecture decisions?
You do. Actigy executes QA, support, and data operations to your definition of done; product, architecture, and release decisions stay with your team.
Related services and industries
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See if Actigy fits your team
Tell us the process you want to outsource. Actigy will assess scope, complexity, staffing, and delivery cost, then propose a pilot.