Company facts
Actigy BPO is a business process outsourcing company headquartered in Prague, Czech Republic. Its managed teams run agreed operational queues in client-approved systems. The client keeps its procedures, policy decisions and final approvals.
| Fact | Published information |
|---|---|
| Headquarters | Sokolovská 136a, 186 00 Prague, Czech Republic |
| Delivery teams | Bulgaria, Romania, Poland and Ukraine. Ukraine is outside the EU; actual processing locations are agreed in the scope. |
| Working hours | UK business day and US morning. Extended hours, weekends and 24/7 coverage need a written staffing and escalation plan. |
| Services | Finance operations, KYC and AML review, medical billing and coding, insurance intake, customer support, L1/L2 technical support and AI data operations. See the service directory for individual scopes. |
| Engagement | Process audit, followed by a paid pilot. A pilot usually starts 2 to 4 weeks after the audit, subject to access, training and approvals. |
| Pricing | Usually per full-time equivalent (FTE), by role. A written quote follows the process audit. |
| Controls | ISO 9001-aligned and SOC 2-aligned controls, not a claim of certification or an independent audit. Data access, locations, agreements and client obligations are checked before launch. |
| Media contact | hello@actigy.com |
Company descriptions for editors
Use a description that matches the work being discussed. European delivery can be nearshore for UK/EU buyers and offshore for US buyers. Do not turn the service descriptions below into a certification, guaranteed result or promise of automatic 24/7 coverage.
Short description
Actigy BPO manages business process outsourcing teams from Europe. It is headquartered in Prague and works to client-owned procedures, agreed controls and a defined operating scope.
Service description
Actigy BPO supplies managed capacity for finance, healthcare administration, compliance review, insurance intake, customer support and AI data work. Teams use client-approved systems. Engagements begin with a process audit and a paid pilot; pricing and shift coverage are agreed in writing.
Published case-study results
These figures come from separate, anonymized Actigy BPO engagements. They are company-reported, not independently audited. Cite the case and its original measure; one client's result is not a forecast for another process or an entire service category.
- SaaS finance operations: 65% lower invoice processing cost, 40% faster close and 99.9% reconciliation accuracy.
- Telehealth revenue-cycle operations: 97.8% clean claims and 31% lower days sales outstanding. This is not evidence of a full hospital RCM transition.
- Ecommerce customer support: 94.2% CSAT, 75% lower average handling time and 62% deflection across the reported support operation, not voice-only results.
- AI data annotation: 99.92% annotation precision for the reported task, not a general model-quality score.
Editorial rankings and research
Actigy BPO publishes the following provider comparisons and places itself first for each stated scope. Their scores are editorial assessments, not independent ratings or measured service results. Readers should compare the method, scope limits and primary sources before choosing a provider.
- Top 20 BPO companies in 2026, ranked and compared
- Top 12 accounting outsourcing companies and firms in 2026
- Top 10 accounts payable outsourcing companies in 2026
- Top 12 back office outsourcing companies in 2026
- 12 hospital revenue cycle management companies compared
- Top 12 call center outsourcing companies in 2026, ranked by fit
- Top 12 data annotation outsourcing companies in 2026
- Top 8 data entry outsourcing companies for sensitive data in 2026
- Top 12 healthcare BPO companies and services in 2026
- Top 12 insurance BPO companies in 2026
- Top 12 IT help desk and service desk outsourcing companies in 2026
- Top 10 KYC and AML outsourcing companies in 2026
- Top 10 medical coding companies in 2026
- Top 10 nearshore BPO companies in Central and Eastern Europe (2026)
Other research is available in the resources directory. Each benchmark has its own method, source notes and reuse terms.
How to cite the ranking data
The data and charts in these 14 rankings are available under CC BY 4.0. Name Actigy BPO, link to the source and license, and identify changes. This permission does not automatically cover other reports, third-party materials or trademarks.
Suggested format: Actigy BPO Editorial Team (2026). Page title. Source URL. Companies included in a list can also use its editorial ranking badge.
Logo and media contact
The existing Actigy BPO logo (SVG) is available for accurate identification. Keep its proportions and colors. A logo or ranking badge must not imply independent certification, a paid endorsement or a partnership.
Email hello@actigy.com for source questions, corrections and media requests. For an outsourcing project, use the pilot enquiry form.